Australian Clinical Trials Network (ACTioN) Site Management Organisation
Effective Date: 01/07/2024
Introduction
Welcome to the Australian Clinical Trials Network (ACTioN) Site Management Organisation (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Collection of Personal Information
We may collect personal information from you in various ways, including but not limited to:
- Directly from you: When you provide information through our website, forms, surveys, or other communications.
- Indirectly: Through the use of cookies and other tracking technologies on our website.
- Third parties: From sponsors, clinical sites, regulatory bodies, or other third parties involved in clinical trials.
We may collect personal information from you in various ways, including but not limited to:
- Name
- Contact details (email, phone number, address)
- Date of birth
- Medical history and health information
- Employment details
- Any other information relevant to the conduct of clinical trials
Use of Personal Information
We use your personal information for purposes including but not limited to:
- Conducting and managing clinical trials
- Communicating with you and responding to your inquiries
- Ensuring compliance with regulatory requirements
- Improving our services and website
- Conducting research and analysis
- Providing information about our services, events, and updates
Disclosure of Personal Information
We may disclose your personal information to third parties under certain circumstances, including:
- Clinical trial sponsors and investigators
- Regulatory authorities and ethics committees
- Service providers who assist us in conducting our business (e.g., IT support, data storage)
- Legal and professional advisors
- Other entities as required or permitted by law
We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations.
Protection of Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure storage, access controls, and encryption where applicable.
Access and Correction
You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details provided below. We will respond to your request in accordance with the APPs.
Complaints
If you believe we have breached your privacy rights, you may contact us to lodge a complaint. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Australian Clinical Trials Network (ACTioN) Site Management Organisation
Email: info@actionsmo.com
Address: 22/456 St Kilda Rd Melbourne VIC 3004
Thank you for trusting ACTioN with your personal information. We are committed to protecting your privacy and ensuring the integrity of our clinical trials.